Website terms, privacy & cookies
The original website terms, including privacy and cookie provisions.
Read the documentThe details, together
Clear expectations. Better connections.
Find the documents that support shopping, participation and organising with Unity.
Customer-review documents: these are the original Unity PDFs, retained for reference while the new website’s policies are finalised. Some commercial details conflict with existing settings. They have not been adopted as final terms for the rebuilt site.
Returns & refunds
The original shop policy covering returns and refunds.
Read the documentGift vouchers
The original voucher conditions, including validity and permitted use.
Read the documentPayment & delivery
The original payment and shipping policy. Delivery thresholds are being reconciled for launch.
Read the documentCommunity standards
Standards for respectful participation, posting and moderation.
Read the documentSocial-platform guidelines
The original community standards for social platforms.
Read the documentArea Leader Agreement
The role, hosting checklist, code of conduct and event administration arrangements.
Read the document